Privacy Policy — Touch
1. Introduction.
Welcome to Touch ("Touch", "we", "us", or "our").
This Privacy Policy describes how we collect, use, process, disclose, and protect information about users ("Users", "you", or "your") when you access or use the Touch mobile application, website, and related services (collectively, the “Service”).
Touch is a social platform that allows users to publish content, interact with other users, and support creators through paid subscriptions and voluntary donations.
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

2. Information We Collect.
We collect information in several ways depending on how you interact with the Service.
2.1 Account InformationWhen you create or use an account, we may collect the following information:
  • mobile phone number
  • username or account identifier
  • profile photo
  • profile description
  • links to external websites or social media profiles
  • other information you voluntarily provide in your profile
Your phone number is used solely for authentication, account verification, and security purposes.
Touch does not access or store your contact list or other data from your mobile device without your explicit permission.
2.2 Authentication Information Touch uses phone-based authentication and verification codes to allow secure login.
The Service does not use traditional passwords. Access is granted through verification codes sent to the phone number provided during registration.
2.3 User Generated Content The Service allows Users to create, upload, and share content including:
  • photos
  • videos
  • text posts
  • comments
  • stories
  • other forms of media or information
Depending on your privacy settings, such content may be visible to:
  • the public
  • other users of the platform
  • selected followers
  • subscribers who have purchased access
Users are responsible for the content they publish and the privacy settings they choose.
2.4 Payment and Transaction InformationTouch allows Users to financially support creators through:
  • paid subscriptions
  • one-time donations
  • other creator support mechanisms
Payments within the Service are processed by third-party payment processors, including Xendit.
Touch does not store or process full payment card details.
When a transaction occurs, we may receive limited transaction-related information such as:
  • transaction identifiers
  • payment status
  • subscription status
  • payment amount
  • payment timestamp
  • creator and supporter account identifiers
This information is used solely to:
  • enable payment functionality
  • display payment history
  • calculate creator earnings
  • prevent fraud and abuse
All payment processing is governed by the privacy policies and terms of the respective payment provider, including Xendit.
2.5 Device and Technical InformationWhen you use the Service, we may automatically collect certain technical information including:
  • device model and type
  • operating system version
  • IP address
  • app version
  • usage statistics
  • crash logs and diagnostics
This information helps us maintain the stability, security, and performance of the Service.

3. How We Use Information.
We use the collected information for the following purposes:
  • to operate and maintain the Service
  • to create and manage user accounts
  • to authenticate users and prevent unauthorized access
  • to process subscriptions and donations
  • to provide transaction history and earnings analytics
  • to improve user experience and platform functionality
  • to detect fraud, spam, and abusive behavior
  • to enforce our Terms of Service
  • to comply with legal obligations
4. Payment Processing.
Payments made through the Service are processed by third-party licensed payment processors, including Xendit.
These providers may independently collect and process payment-related data in accordance with their own privacy policies.
Touch does not:
  • store complete payment card numbers
  • operate as a financial institution
  • provide banking or lending services
Touch acts solely as a platform enabling users to support creators through third-party payment infrastructure.

5. Sharing of Information.
We do not sell or rent personal information to third parties.
However, we may share information with trusted service providers when necessary to operate the Service, including:
  • payment processors (such as Xendit)
  • hosting and infrastructure providers
  • analytics providers
  • security and fraud prevention services
  • legal authorities when required by applicable law
Such disclosures are limited to the information necessary for the specific purpose.

6. User Privacy Controls.
Users have control over the visibility of their content through privacy settings provided in the application.
Content visibility may include:
  • public visibility
  • visibility to followers
  • visibility to subscribers
  • restricted access
Users are responsible for managing their privacy settings.

7. Data Retention.
We retain personal information only for as long as necessary to:
  • provide the Service
  • comply with legal obligations
  • resolve disputes
  • enforce our agreements
Users may request deletion of their account at any time through the application settings.
Following account deletion, personal data will be deleted or anonymized within a reasonable time period unless retention is required by law.

8. Security.
We implement appropriate technical, organizational, and administrative safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Users are responsible for maintaining the security of their mobile devices and access credentials.

9. Children's Privacy.
The Service is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.
10. International Data ProcessingTouch may process and store information in different jurisdictions where our infrastructure or service providers operate.
By using the Service, you consent to the transfer and processing of information in accordance with this Privacy Policy.

11. Your Rights.
Depending on your jurisdiction, you may have the right to:
  • access your personal data
  • correct inaccurate information
  • request deletion of your data
  • restrict or object to certain processing activities
Requests may be submitted through the application settings or by contacting us directly.

12. Changes to This Privacy Policy.
We may update this Privacy Policy from time to time.
The updated version will be posted at:
https://www.t-ch.io/privacypolicy
Continued use of the Service after such updates constitutes acceptance of the revised policy.

13. Contact Information.
If you have any questions regarding this Privacy Policy or the Service, please contact us:
Email:
info@t-ch.info

Company Information:
CONTINIUM PTE. LTD.
UEN 202338298R
195 PEARL'S HILL TERRACE, #03-62A, SINGAPORE 168976